CUSTOMER SERVICE TRAINER

An opportunity is open for a Customer Service Trainer to develop and deliver training programs that strengthen customer service skills, enhance client interactions, and improve overall service quality. The role focuses on equipping employees with the knowledge and confidence to provide exceptional customer experiences.

Strong knowledge of customer service practices and operations.
Experience in training teams on service excellence, problem-solving, and conflict resolution.
Skilled in creating interactive and practical training sessions.
Excellent facilitation, coaching, and communication skills.
Certified Trainer/Facilitator or equivalent experience preferred.
Bachelor’s degree in Business, Communication, or related field an advantage.